This Privacy Policy explains how we collect, use and protect information when you use the Lady Linda website and services. We take your privacy seriously and set out here the categories of data we handle, how we use it, the measures we take to keep it secure and the choices available to you as a user.
Personal data is information that identifies you or allows us to contact you. This includes name, date of birth, email address, postal address, phone number, identity documents provided for verification and payment details supplied to process deposits and withdrawals.
Technical data covers device and connection information such as IP address, browser type and version, device identifiers, operating system, screen resolution and log data about your activity on the site. We collect this data to maintain services, improve performance and for security monitoring.
Transactional data includes details of deposits, withdrawals, bets, game play, account balance history and any bonus or promotional activity on your account. We use this data to administer your account and meet our legal and financial obligations.
We use personal, technical and transactional data to create and manage your account, process payments, prevent fraud, comply with legal obligations, respond to support requests and improve the service. We may also use anonymised data for analytics and product development. We do not use your data for unrelated commercial profiling without your consent.
We store personal data on secure servers and use standard security measures such as encryption in transit, access controls and regular security reviews to protect information. Access to personal data is restricted to authorised staff and third-party processors who need it to provide services. We review our security practices regularly to respond to new risks.
We and our partners use cookies and similar technologies to provide basic site functionality, remember your preferences, measure site performance and deliver analytics. You can manage cookie settings via your browser and some functions may be limited if cookies are disabled. Third-party tracking may be subject to the third party's privacy controls.
We share information with service providers that support account verification, payment processing, fraud prevention, analytics and customer support. We may disclose information where required by law or to protect our rights. We require third parties to handle data in accordance with applicable data protection standards.
If you are a user in the United Kingdom or elsewhere, you have rights regarding your personal data, including the right to access, correct or delete your information, the right to restrict processing and the right to object to certain processing. We will consider and respond to requests in line with applicable privacy laws.
To exercise your rights or to request access, correction or deletion of your personal data, contact our privacy team at [email protected]. We may need to verify your identity before fulfilling requests and may retain certain information as required by law or for legitimate business purposes.
We may update this Policy from time to time. Significant changes will be communicated via the website or by email where we hold your contact details. Please check back regularly to stay informed about how LadyLinda handles personal information.
