At Lady Linda we are committed to safer gambling and to helping players keep play fun and under control. Our aim is to protect players by offering clear tools, fair checks and responsive support so that gambling stays an occasional leisure activity for adults only.
We require all players to be 18+ and we carry out identity checks where necessary to confirm age and identity. We apply proportionate account reviews to spot risky patterns and intervene early, always with the player’s wellbeing in mind.
We provide a range of practical controls you can activate from your account or by contacting support. These include deposit limits, loss limits, time-outs and longer self-exclusion periods. Tools are designed to be simple to set up and to take effect immediately where possible.
Set daily, weekly or monthly deposit limits to suit your budget. Limits can be lowered instantly through your account settings and increased after a cooling-off period. We encourage all players to set a limit before they start betting.
Loss limits let you cap how much you can lose over a set period. If you reach the limit your ability to place real-money bets will be paused until the limit period ends or you choose to change the settings following any applicable waiting period.
Short time-outs are available if you want a temporary break - these take effect immediately and can last from 24 hours up to several weeks. For longer interruptions you can request an account break or self-exclusion which prevents access for the chosen period.
Self-exclusion is available for players who need a longer break. When you request self-exclusion we’ll close or freeze the account and apply identity checks to prevent account reopening. On expiry, reinstatement follows a verification process to ensure safe return to play.
Warning signs include chasing losses, spending more than planned, neglecting work or family, borrowing money to gamble, hiding activity or feeling distressed after play. If you notice these signs in yourself or someone else, act early and use the available controls.
Set clear personal limits, use deposit and session reminders, avoid gambling when stressed or tired, keep to a budget and separate gambling funds from everyday money. Agreeing limits with a trusted friend or family member can also help maintain perspective.
If you need extra support, contact recognised help services such as BeGambleAware, GamCare or your local health services for confidential advice and counselling. Our customer support team at LadyLinda will also explain tool options and how to access specialist help if required.
